FAQs

ABOUT THE ART

How are your prints made?

The printed artworks are all giclée which is a method of digital printing that produces exceptional quality and exquisite colours. The prints are created using paper cut outs which are then scanned and designed into the final print.

They are produced on 350gsm Hahnemühle Museum Etching stock which has a gorgeous texture that adds depth to the piece.

Each print is limited to an edition.

Although this collection uses digital production methods we believe art should be transient and so when they’re gone they’re gone. We will not be printing any more. We do this because no one wants to turn up to the party in the same outfit as someone else, art is no different.

Each print comes signed and stamped with an authenticity mark. Some collections will also include the edition number.

Will the colours in my print by exactly the same as they look on screen?

Every screen displays colour slightly differently and whilst we do our best to put the clearest and most accurate representations of the prints on the site, the colours will vary a touch depending on your device and the lighting of the room you are in. For the most accurate representation we recommend viewing the prints in the room you plan to hang them in with your screen at full brightness.

What about framing?

Our prints don’t come framed as framing is largely down to personal style and taste. If you’re able to use a local framer we recommend considering this as they’ll be able to chat you through the best options for your space and budget and will provide much better quality than ready-made frames.

We’d be more than happy to recommend Framers in East London if you live locally.

If you’re looking for something off the shelf we recommend Nielsen frames which are manufactured in Germany to exceptional quality and come at very reasonable prices. These can be found at various places on the web.

Our one-off artworks all come framed and ready to be hung in your space. We work with local framers who use the best quality materials and processes.

Do you take bespoke commissions?

Yes, we love working with people to create unique pieces. We take both commissioned and collaborative projects from brands and individuals. Get in touch at hello@aahyesstudio.com to chat about getting something special created for you.


SHIPPING

How much is delivery?

Delivery in the UK is absolutely free. All orders are sent via Special Delivery with tracking so you know it’ll get to you safely.

Do you accept international orders?

Yes we can get our art to you pretty much anywhere, please get in touch via hello@aahyesstudio.com to arrange shipping. Costs will be calculated accordingly.

How long will it take to reach me?

WITHIN THE UK

For our made-to-order prints we ask that you allow a week from the point of purchase to your home. It’s usually a little quicker. If you need your print rushed through just get in touch.

OUTSIDE THE UK

International delivery times vary from country to country. We’ll let you know the expected time when we arrange the shipping.

Country import taxes or additional local taxes are not covered in international shipping costs and are your responsibility. Please be aware that this can also sometimes cause a delay in your item reaching you.

Can I track my delivery?

Yes, you’ll be sent tracking details once your item is on its way. If there is nothing in there give us a shout at hello@aahyesstudio.com and we’ll get your tracking info right to you.

How will my piece be packed?

Each item is wrapped with care and packed safely in either a cardboard envelope with extra board for support or a tube. 

Larger canvases and art pieces will be shipped in bigger, heavy duty boxes with corner protectors that keep that nice and snug in transit.

Wherever possible premium quality eco friendly packaging is used.

RETURNS

Our items are all made-to-order items and are therefore non-refundable.

What if my piece is damaged?

We take extra care when packaging up all items that leave the studio but from time to time accidents happen along the way. If your piece arrives faulty or damaged please get in touch at hello@aahyesstudio.com with your order details and a couple of pictures of the damage. We’ll either send another piece straight out free of charge or issue a refund.

Want to know more?

If you have any other questions drop me a line at hello@aahyesstudio.com.

Shop the current collection here.

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De Beauvoir, London
hello@aahyesstudio.com